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  • Word 5.1 for Mac OS, released in 1992, was a very popular word processor owing to its elegance, relative ease of use and feature set. Many users say it is the best version of Word for Mac OS ever created. In 1986, an agreement between Atari and Microsoft brought Word to the Atari ST under the name Microsoft Write. The Atari ST version was a.
  • Jun 24, 2017 I can't open a Word or Excel document - Office 2011 on mac I cant open a Word or Excel document - Office 2011 on a mac and I have the latest update installed 'The OPEN XML file Normal.dotm can not be opened because there are problems with the contents or the file name might contain invalid characters (for example, / ) ' This is not true.
  • Many of the shortcuts that use the Ctrl key on a Windows keyboard also work with the Control key in Office 2016 for Mac. However, not all do. Note: If a shortcut requires pressing two or more keys at the same time, this topic separates the keys with a plus sign (+).

Note

Simply drag the file on to Pages or Word in your dock and it'll open in the chosen application. (Alternatively, you can right-click the file and select Open With. If you use Microsoft Excel on your Mac, you can save the spreadsheets you create and open them in Numbers, Apple’s spreadsheet app. It’s a handy feature to use in case you can’t access. Apr 15, 2012  A quick tutorial on how to open Word document on mac. I had Microsoft Word installed on my computer when I bought it. I had an issue with update and Word no longer worked because I.

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:

  • The program closes unexpectedly.

  • Error message:

Note

This error message may also occur during usage of application such as saving a document.

Resolution

To resolve this problem, follow steps below.

Microsoft Word for Mac 2008 or Later

Step 1: Quit all applications

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

Step 2: Remove Preferences

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Locate the file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  18. Open the Application Support folder.

  19. Open the Microsoft folder.

  20. Open the Office folder.

  21. Open the User Templates folder.

  22. Locate the file that is named Normal, and move the file to the desktop.

  23. Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.

If the issue continues to occur, go to the next step.

Step 3: Peform clean boot

For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

If the issue continues to occur in Safe mode, go to the next step.

Step 4: Remove and then reinstall Office

For information how to remove and then reinstall Office, see the following article:

If after removing and then reinstalling Office, the problem continues to occur, go to the next step.

Step 5: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.
Mac Os Can

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Microsoft Word 2004 for Mac

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Qit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Look for a file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open the Documents folder.

    Jones, C.E.T. Look for:com.microsoft.word.plistcom.microsoft.office.plistcom.microsoft.excel.plistcom.microsoft.powerpoint.plistc. Movie to Trash, desktop or renameIf none of the above helps: completely remove OfficeThe reinstall from CD orAnd use your 25 character License Key.Then run you updates.Disclaimer: The opinions & answers are solely mine and mine alone, and do not necessarily reflect upon my position as a Community Moderator.If my reply has helped, mark accordingly - Helpful or Answer Phillip M. Microsoft office 2011 for mac update 14.4 4.

  18. Open the Microsoft User Data folder.

  19. Locate the file that is named Normal, and move the file to the desktop.

  20. Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.

Third-party disclaimer information

Mac Os Can't Open Microsoft Word Document

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

Summary

When you try to open a Word document on Mac document, Word stops opening. If you are faced with this issue and are willing to solve it, then follow the 3 solutions. If you have data loss problem after fixing the Word not opening issue, EaseUS Data Recovery Wizard for Mac can do you a favor.

On this page, we have collected three practical solutions that can help fix the 'Word Not Opening' error on Mac. And if you mistakenly removed a Word file on Mac, let reliable Mac file recovery software as recommended here for help. Check out how to fix the not opening Word file to accessible again:

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Repair DiskOpen Disk Utility > Select the primary hard disk on Mac and select 'First Aid' > Click 'Run'..Full steps
Fix 2. Remove Word PreferenceOpen 'Library' > Open 'Preferences' > Copy com.microsoft.Word.plist file to desktop..Full steps
Fix 3. Open and Repair WordStart Word > Click 'Open' on the File menu > Click 'Repair' on the Open button..Full steps
Fix 4. Recover Lost WordRun EaseUS Mac file recovery software > Scan mac drive > Restore lost Mac word file..Full steps

'Word 2016 on my Mac won't open. It flashes immediately by double-clicking and then closes unexpectedly. I didn't do anything or any change. How to fix it if Microsoft Word won't open at all?'

In addition to this situation, most users are also faced with these errors:

  • The application Microsoft Word quit unexpectedly
  • Microsoft Word cannot be opened because of a problem. Check with the developer to make sure Microsoft Word works with this version of Mac OS X

As Microsoft Word is widely used among people, owning some basic Word troubleshooting is recognized as an essential skill. Today you're going to learn three tricks in solving Word not opening on Mac. The given workarounds are applicable to all Word editions such as 2003, 2007, 2010, 2013 2016.

1. Run Repair Disk Permissions

Step 1: On the 'Go' menu, click 'Utilities'. Start the Disk Utility program.

Step 2: Choose the primary hard disk drive for your computer. Then, click the 'First Aid' tab.

Step 3: Click 'Run' to repair the disk volume errors and permissions. When it finishes, click 'Done'.

2. Remove Word Preferences

Step 1: Open 'Library'. Usually, click 'GO' > 'Go to the folder', then type ~/Library

Step 2: Locate a file named as 'Preferences'.

Step 3: Find a file named as com.microsoft.Word.plist. Move the file to the desktop.

Start Word, and check whether the problem still occurs.

If the problem still occurs, exit Microsoft Word, and then restore the 'com.microsoft.word.prefs.plist' file to its original location. Then, go to Step 4.

If the problem seems to be resolved, you can move the file to the trash.

Note: If you do not locate the file, the program is using the default preferences.

Step 4: Exit all Microsoft Office for Mac programs. Then, Click the Word icon. On the left, click 'Preferences'.

Step 5: Click 'File Locations'.

Step 6: Select 'User templates'.

Mac Os Can't Open Microsoft Word 2016

Step 7: Locate the file that is named Normal, and move the file to the desktop.

You can also find the file named as Normal through this way: 'Library' > 'Application Support' > 'Microsoft' > 'Office' > 'User Templates' > 'Normal'

Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the 'Normal' file to the trash.

3. Try to Open and Repair Word

Step 1: Start Word. On the File menu, click 'Open'.

Step 2: In the Open dialog box, select the file that you want to open. Click the down arrow on the Open button, click 'Open' > 'Repair'.

Recover Deleted and Missing Word on Mac

Do not worry if the 'Word not opening' issue causes data loss disaster, you can recover unsaved Word document on Mac from its Temporary folder and AutoRecovery save. While for a deleted Word document on Mac, the easiest way of recovery is using a third-party Mac data recovery software.

Mac Os Can't Open Microsoft Word For Free

EaseUS Data Recovery Wizard for Mac also recovers Word document that is missing, deleted or lost due to formatting, virus infection and other misoperation, and the best part of using the software to recover Word is being able to preview the file entirety.

Step 1. Select the location where your important Word documents were lost and click Scan button.

Step 2. EaseUS Data Recovery Wizard for Mac will start immediately a quick scan as well as a deep scan on your selected disk volume. Meanwhile, the scanning results will be presented in the left pane.

Mac Os Can't Open Microsoft Word Online

Step 3. By Path and Type, you can quickly filter the Word files you've lost earlier. Select the target files and click Recover Now button to get them back at once.