Summary

Aug 01, 2016  SOLVED: Outlook 2016 - Search not working. The folder mentioned in the video is located at: /Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles.

If you are encountering 'Microsoft Outlook has stopped working' error on your Windows 10/8/7 computer due to unspecific reasons, you can use the useful solutions here to resolve this issue. Besides, you can try EaseUS data recovery software to recover deleted, lost, and corrupted .pst or.ost files.

  • Mar 31, 2020  The Outlook email client's search function is a helpful tool, allowing users to search for specific information in an email message, such as the sender, date, folder where it's saved, or keywords. If the Outlook search function isn't working, there may be several reasons why.
  • In Microsoft Outlook 2016 for Mac or Office for Mac 2011, you receive a 'No Results' message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in.
  • Aug 07, 2019  Fix: Outlook for Mac’s Search Not Working If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption.
  • Jan 19, 2015  Outlook Search I just bought a new Mac Pro and migrated my Microsoft Mac Office 2011 from my old 2008 Mac Pro over to the new computer. The Microsoft User Date folder came over too. I see all my old E-mails in Outlook but the Search function does not work. I called Microsoft Office for help.
Workable SolutionsStep-by-step Troubleshooting
Fix 1. Remove Flawed Add-insPress Windows + R keys to active Run dialog. Type Outlook.exe /safe..Full steps
Fix 2. Use Event ViewerType Event Viewer, and press 'Enter'. Expand 'Windows Logs'..Full steps
Fix 3. Create a New ProfileGo to 'Control Panel > mail'. Click 'Show profile > Add'..Full steps
Fix 4. Repair MS Office SuiteOpen 'Control Panel', there, choose 'Programs and Features'..Full steps
Fix 5. Repair Corrupt PST FilePress Windows + E to open File Explorer. Search for SCANPST in the Search bar..Full steps
Fix 6. Recover Outlook EmailsChoose the drive X: where your lost email files were saved, and click 'Scan'..Full steps

Like other Office software, you are very likely to meet 'Microsoft Outlook has stopped working' error while opening or sending an email with Outlook 2007, 2010, 2013, or 2016.

Outlook stopped working may occur due to several reasons, like incompatible add-ins, DLL files problem, lost or corrupted PST file, and more. Whatever the cause is, as soon as you come across Outlook not responding error, you can try the methods demonstrated below.

How to Solve 'Microsoft Outlook has stopped working' Error

When Microsoft Outlook suddenly becomes gray and says 'Not Responding' or 'Microsoft Outlook has stopped working' error, you can use the following workarounds to fix the problem.

Way 1. Remove Flawed Add-ins in Safe Mode

1. Press Windows + R keys to active Run dialog. Type Outlook.exe /safe and hit Enter to access the safe mode.

2. Go to 'File' > 'Options' > 'Add-ins' > 'Go'.

3. In the pop-up window, remove all the third-party add-ins and remain the Microsoft add-ins you need.

Way 2. Use Event Viewer

You can use Event Viewer to diagnose the reasons for Outlook stopped working in event logs.

1. In the Windows Search Box, type Event Viewer, and press Enter.

2. Expand 'Windows Logs' in Event Viewer Windows, then choose 'Application'. Find out items named 'Outlook', 'Windows Error Reporting' or 'Application Error' in the Source line. Identify the reasons, locate the error file, and delete.

If you don't find any useful information here and the Outlook keeps not working, continue to take the following measures to resolve the issue.

Way 3. Create a New Outlook Profile

1. Go to 'Control Panel' > 'mail'.

2. In the new dialog, click 'Show profile' > 'Add' and type a profile name. Click 'OK' to move on.

3. Type the email account, and click 'Next'.

4. Now, set the newly created profile as the default email profile. Then, restart your outlook.

Way 4. Repair your MS Office Suite

This operation will check and repair any errors that might cause Microsoft Outlook has stopped working or responding issue.

1. Close all the running Office applications.

2. Open 'Control Panel', there, choose 'Programs and Features'.

3. Right-click on the Microsoft Office. Select 'Change' > 'Quick Repair' > 'Repair'. After the repair process ends, restart Outlook.

Way 5. Repair Corrupt PST File with SCANPST

1. Press Windows + E to open File Explorer. Search for SCANPST in the Search bar. When you find the program, double-click to open it.

2. In the Microsoft Outlook Inbox Repair Tool window, click 'Browse' to choose the .pst file to repair.

3. Click 'Repair' to fix the damaged .pst file. When the process completes, restart Outlook.

How to Recover Lost/Deleted Outlook Emails with Email Recovery Software

What should you do if the .pst files are lost or corrupted? Or how can you recover lost Outlook emails caused by the Outlook has stopped working problem? In this situation, resort to EaseUS data recovery program for help. This data recovery software enables you to scan your computer and restore the lost or corrupted .pst files. After the recovery, you can get back all contents, such as e-mails, attachments, contacts, calendars, tasks, notes, and journals, etc.

Now, download this powerful email recovery tool to recover deleted emails and .pst/.ost files with ease.

Step 1. Choose the drive X: where your lost email files were saved, and click 'Scan'.

Step 2. The software will initiate a scanning process immediately. The larger the drive is, the longer time it takes. Wait patiently until the scan is complete. To quickly locate the email files, you can click 'Filter' -> 'Emails', or directly search a specified file extension, such as .pst, .ost, etc.

Step 3. In the filtered results, choose the desired email files and click 'Recover'.

Import PST/OST files into Outlook

To retrieve your email to Outlook, do as the following steps.

1. Start Outlook. Go to 'File' > 'Open & Export' > 'Import/Export' > 'Import from another program or file' > 'Open Outlook Data File'.

2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.

Conclusion

Microsoft Outlook Search Not Working Macbook Pro

If the Microsoft Outlook has stopped working, many business works may suspend, which will bring a lot of inconveniences, even economic loss. Although there are several manual ways you can take to solve the problem, they are complicated to a different degree. Therefore, if Outlook errors cause any data loss, you'd better use a professional data recovery application to help you out, like EaseUS Data Recovery Wizard recommended her.

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Summary

This article describes some useful tools for Microsoft Outlook for Mac.

More information

Outlook Search Repair

The Outlook Search Repair tool repairs search results within Outlook.

Important

Due to some changes in macOS Mojave, this tool no longer works in 10.14 and higher. If you are on macOS Mojave (10.14), you can follow the steps below to reindex Spotlight for Outlook for Mac.

  1. Choose Apple menu, then System Preferences, and then Spotlight.

  2. Select the Privacy tab.

  3. In Finder:

    1. On the Go menu, select Go to Folder..

      For more detailed system requirements, please refer to the Exchange Server 2010.For a list of Windows Server 2008 requirements, visit. For more information, visit the on the Exchange Server web site.If you use the Exchange Server 2010 SP3 software to update an existing installation of Exchange Server 2010, you do not need to enter the product key again.To learn more about Exchange Server 2010, visit. Supported Operating SystemWindows Server 2008 Standard, Windows Server 2008 R2 SP1, Windows Server 2008 R2, Windows Server 2012, Windows 7 Professional 64-bit.Exchange Server 2010 SP3 System Requirements and PrerequisitesFor information about Exchange 2010 system requirements and prerequisites, see the following topics:.Actual requirements will vary based on system configuration and specific features installed. .Before you install Exchange Server 2010 SP3, we recommend that you review the summary of system requirements and technical information located in the Exchange Server 2010.This Exchange Server 2010 SP3 software may be used to perform a new installation or to update an existing Exchange Server 2010 installation to Service Pack 2 (SP2) level.For new installations, you may use the software without entering a product key for 120 days after the initial installation only to demonstrate and internally evaluate it. You may upgrade the trial installation at any time to Exchange Server 2010 SP2 Standard or Enterprise edition by entering a product key. Download microsoft exchange server for mac.

    2. Copy and paste the following location into the 'Go to the folder:' dialog box and select Go:

      ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/

  4. Drag the 'Main Profile' folder to the Privacy tab. Once added, remove the folder, and Spotlight will re-index the folder.

    You must perform this step for any additional profile folders you have.

See the following article from Apple to learn more: How to rebuild the Spotlight index on your Mac.

When to use the tool

Use this tool if search results within Outlook show nothing or return older items only. For example, if you search for an email message that you already have open and that message isn't displayed in the search results.

Microsoft Mail Search Not Working

How to use the tool

  1. Download and open the Outlook Search Repair tool.

  2. Follow the instructions.

    Note The tool searches for duplicate installations of Outlook. If no duplicates are detected, go to step 3. If duplicates are detected, remove the duplicate Outlook installations, and then restart the system. After your system is restarted, the Outlook Search Repair tool may reopen. If it does reopen, exit and restart the tool.

  3. Select Reindex.

    Note The Outlook Search Repair tool displays a 'Reindexing, please wait' message while it works. Wait for this process to finish. This may require an hour or more, depending on the size of your Outlook profile. Outlook doesn't have to be open when the repair occurs. A spotlight search will be slower and may not finish while the index is being repaired.

  4. Exit the Outlook Search Repair tool when you receive the following message after the repair is completed:

    Done! Reindexing has completed!

Microsoft Outlook 2010 Search Not Working

OutlookResetPreferences

The Outlook Reset Preferences tool resets all Outlook preferences to their default settings.

When to use the tool

Outlook Search Is Not Working In Mac

Use this tool to reset any customizations that you've made to Outlook by using the Preferences option on the Outlook menu. This tool also stores the settings for the Outlook window size and position. This tool shouldn't be needed most of the time. But it can be useful.

Note The Outlook Preferences file doesn't contain all the preferences for the application. Also, resetting Outlook preferences doesn't remove email messages or account settings.

How to use the tool

  1. Download and open the Outlook Reset Preferences tool.
  2. Click the Reset Now! button. This closes Outlook if it's open, and then resets the preferences to their default settings.
  3. Exit the Outlook Reset Preferences tool.

SetDefaultMailApp

The Default Mail Application tool lets you easily make Outlook the default mail application.

When to use the tool

Microsoft Outlook Search Not Working Mac Keyboard

Use this tool if you want Outlook to open a new email message when you click a mailto: link in an email message or on a website. Selecting a mailto: link opens the default email application. Outlook isn't the default email application until you change that setting.

How to use the tool

  1. Download and open the Default Mail Application tool.
  2. In the Default Mail Application dialog box, select com.microsoft.outlook, and then click Make Default.
  3. Exit the Default Mail Application tool.

ResetRecentAddresses

The Reset Recent Addresses tool lets you reset recent addresses that Outlook stores. This tool deletes all recent addresses instead of you having to manually delete addresses one at a time.

When to use the tool

Microsoft Outlook Search Not Working Mac Computer

When you compose an email message and add people on the To, Cc, or Bcc line, Outlook suggests names as you type characters. The list of names that Outlook uses is a combination of stored contacts, the company directory, and recent contacts. Recent contacts have an 'X' character next to each name. Without this tool, you have to click the 'X' on each contact to remove that contact from the Recent Address List. The Reset Recent Addresses tool cleans out all recent addresses at the same time.

Microsoft Outlook Search Not Working Mac Os

How to use the tool

  1. Download and open the ResetRecentAddresses tool.
  2. Click the Reset Now! button.
  3. Exit the Reset Outlook Recent Addresses tool.