1. Microsoft Access Mac
  2. Microsoft Office Mac

Part 1: Why Microsoft Word Keeps Crashing on Mac? Before we discuss issues to fix the Microsoft Word Mac crashing issues, it is important to note what could have caused the problem to begin with. In this way, you would be able to understand why does Word keeps crashing on Mac and can even avoid it. .Note: The use of your keyboard can be bypassed by enabling the Secondary Button function for your mouse from System Preferences. Remove Files from your user Library Folder To remove all corresponding files to your Microsoft applications, you will need to. Microsoft Office 365 is a subscription-based service that provides a well-known suite of programs for managing data on your devices. If for any reason you want. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library, and then open Preferences. Open Microsoft, and then drag PowerPoint Toolbars (11) to the desktop. If you cannot locate the file, PowerPoint is using the default preferences.

-->Preferences

Damaged Preferences and Settings. Article contributed by Beth Rosengard. Preferences or Settings files can become damaged, causing a variety of problems. Fortunately these files are easy to test, but they change locations and names depending on your vers. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library, and then open Preferences. Drag com.microsoft.powerpoint.plist to the desktop. If you cannot locate the file, PowerPoint is using the default preferences. Go to step 6. Open PowerPoint, and check whether the problem still occurs.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to start Microsoft Excel for Mac, you receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

Microsoft Access Mac

Cause

This error may occur if one of the following conditions is true:

  • The Excel preferences are corrupted.
  • Programs that are running in the background are interfering with Excel for Mac.
  • Application files are corrupted.
  • A user account profile is corrupted.

Resolution

To resolve this issue, try the following methods, in order, until the issue is resolved.

Method 1

Step 1: Quit all programs

You must quit all programs before you continue. To quit an application, select the application on the toolbar (top), and then select Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. Select the application in the 'Force Quit Application' window, and then select Force Quit. Click Force Quit to quit the application.

When you are finished, click the red button in the upper-left corner and go to step 2.

Step 2: Remove your Excel preferences

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library. Note The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Drag com.microsoft.Excel.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 7.

  6. Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.Excel.plist to the Trash.

  7. Quit all Office for Mac applications.

  8. On the Go menu, click Home.

  9. Open Library.

    Note

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    The Library folder is hidden in Mac OS X Lion. Microsoft word mail merge skipping records word for mac. To display this folder, hold down the OPTION key while you click the Go menu.

  10. Open Preferences.

  11. Open Microsoft, and then drag com.microsoft.Excel.prefs.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 13.

  12. Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to Method 2. If the problem is resolved, drag com.microsoft.Excel,prefs.plist to the Trash.

Method 2

Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Open Excel and check if the issue is resolved. If it is not, continue to Method 3.

Method 3

Create and use a new user account

To create a new user account, use the following procedure.

Note

You many have to reinstall Office if you log on with a new account.

  1. Click the Apple icon, and then click System Preferences.

  2. Click Accounts.

  3. Click the plus sign ('+') in the lower-left corner to open the new account window.

    Note

    If you are not the Administrator of the computer, click Click the lock to make changes. Log on by using your Administrator user name and password, and then click OK.

  4. Type the word Test for the user name, and leave the password box blank. Click Create Account. When you receive a warning, click OK.

  5. Click to select Allow User to Administer this computer. (If this option is not available, just go to the next step).

  6. Click the Apple icon, and then click Log Out name.

  7. Log on with your Test account.

Open Excel and check if the issue is resolved. If you can save when you use a new user account, contact Apple support to troubleshoot your existing account. If you do not want to keep your existing account, you can rename the 'Test' account that you create in the following procedure, and continue to use that account. If it is not, continue to Method 4.

Method 4

Remove and then reinstall Office

For information about how to remove and then reinstall Office, see the following article:

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

Is there anything more frustrating than typing lag or slow-loading documents when you’re on a deadline? While Microsoft Office is one of the most widely used application suites for all kinds of projects in the modern office, it doesn't always show excellent performance.

When Microsoft Office slows down, showing you spinning wheels and requiring long wait times, it breaks your flow and concentration, ultimately affecting your productivity.

Thankfully, there are a few proven ways to speed up Microsoft Office on your Mac, and most of them are as simple as tidying up. If Marie Kondo has taught us anything, it’s that clutter can cause unnecessary stress in life. And this applies to hard drives as well!

Why is Microsoft Office slow?

While there are a few different symptoms indicating that Microsoft Office isn’t doing its best, such as a painfully slow opening of a program or Microsoft Word slow typing, the question stands: why is Microsoft Word so slow?

There are a variety of reasons Microsoft Office may run slowly, freeze, or cause the much dreaded typing lag. Often, the issue stems from a build-up of corrupted or temporary files that are meant to be automatically deleted but, for whatever reason, have failed to do so. The application suite could also be out of date or attempt to load corrupted files. Very likely it’s just a large number of small problems that have snowballed and are now causing noticeable issues. Here’s how you can fix it.

Refresh go-to templates

The template file normal.dot is created by Microsoft Word and stored automatically on your computer. It saves all the default settings of the application. So each time you change your settings, the preference is added to normal.dot. This way, the next time Microsoft Word opens a new document, your preferred settings load automatically. If your normal.dot file becomes corrupted or too complex to load, it can make Microsoft Word slow.

Deleting the existing normal.dot file will force Microsoft Word to create a new one. Starting fresh will be easy for most users, as the majority of us don’t stray too far from the default settings. For those that change their default settings in complex ways, make sure you back up your normal.dot files to a flash drive to avoid losing important settings permanently.

To find and delete normal.dot manually:

  1. Quit MS Word and open Finder.
  2. Type normal.dot into the search field.
  3. Wait for all results to load. It’s not uncommon to have more than one normal.dot file. They may also appear as normal.dotm.
  4. Select all normal.dot and normal.dotm files and delete them.
  5. Empty your Trash.

Finally, reload the application and see if the process has managed to speed up Microsoft Word.

Delete temporary files

All Microsoft Office programs will create temporary files to prevent you from losing your work. However, if the automatic removal of these files fails, they can build up and make Microsoft Office slow.

You can easily seek out and remove these files:

  1. Determine which temporary files you want to delete. Microsoft’s website lists different types of temporary files that Microsoft Office produces automatically. Likely the files you are looking for will be searchable using the trine sign ~*.doc, ~*.dot or ~*.tmp.
  2. Use Finder to search for files with ~*.doc or another marker.
  3. Select files to delete.
  4. Drag them to the Trash and empty it.

Once you are done, reload the application to see if that did speed up Microsoft Word.

Keep Microsoft Office updated

Having an outdated version of Microsoft Office will eventually cause it to run slowly. Luckily, updating the suite is very easy:

  1. Open Microsoft Word.
  2. In the top tool-bar, select Help and click “Check for Updates.”
  3. Install the update if detected.

Additionally, you can turn on Microsoft auto-updates using the same dialogue box, so that whenever Microsoft Office detects a new version it will offer you an opportunity to install it.

Another way to update Microsoft Office is to directly download the latest one from the Microsoft website. But before you do, check that it’s fully compatible with your version of macOS.

Reset the application to default settings

Over time, all Mac apps accumulate lots of unneeded preferences that constantly rewrite each other. A good way to rule out that there’s anything wrong with the app is to do a factory reset — bring the app back to the state when it was brand new.

You can do a factory reset in two ways:

  1. Go to Finder and search for ~/Library
  2. Look for Microsoft Office files in the results
  3. Delete all of them but the app itself

Alternatively, you can do the same thing quicker and more thoroughly with the CleanMyMac X uninstaller utility:

  1. Download CleanMyMac X with a free trial.
  2. Go to Uninstaller tab.
  3. Select Microsoft Office and choose Reset.
  4. Click on the Reset button.

Delete and reinstall Microsoft Office

The old IT adage “have you tried turning it off and back on?” applies here, but in this case, it’s about deleting the application and reinstalling it. To completely delete Microsoft Office, you will need to remove files from two different places on your computer: delete the app first and then find your Library folder in Finder to see the associated files that need to be removed.

  1. Head to the Applications folder and move Microsoft Office to the Trash
  2. Find your Library folder in Finder by navigating to your computer in Locations and then clicking on your hard-drive (e.g. Macintosh HD)
  3. Open System then Library, and find the folder Containers
  4. From Containers, move the following associated files to the Trash:
    • com.microsoft.errorreporting
    • com.microsoft.Excel
    • com.microsoft.netlib.shipassertprocess
    • com.microsoft.Office365ServiceV2
    • com.microsoft.Outlook
    • com.microsoft.Powerpoint
    • com.microsoft.RMS-XPCService
    • com.microsoft.Word
    • com.microsoft.onenote.mac
  5. Open Group Containers folder as well and remove the following files:
    • UBF8T346G9.ms
    • UBF8T346G9.Office
    • UBF8T346G9.OfficeOsfWebHost
  6. Finally, remove Microsoft Office from the Dock and restart your Mac.
Microsoft Office Mac Trash Preferences

Once removed, head back to the Microsoft website, sign in to your account, and install the latest version.

Optimize documents for storage

Keeping Microsoft Office functioning properly means saving documents in their most optimized state. Resizing large images or graphics and not overloading your files with macros will help you maintain speedy performance in the long run.

Speed up Microsoft Office automatically in minutes

While all the above maintenance will help you speed up Microsoft Office, it can be time-consuming and finicky. Troubleshooting your app version, deleting and refreshing templates, and searching for temporary files is all manual work and could eat up a few hours.

To make things easy, you can use optimization software like CleanMyMac X, which will automatically detect and remove temporary as well as unused files to get your Microsoft Office running smoothly. Here’s how to do it:

  1. Download CleanMyMac X.
  2. Drag it into your Applications folder.
  3. Open it and run a general Smart Scan to start.
  4. Then run Optimization and Maintenance scans (which you can choose from the left-side panel) to target specific areas, such as freeing up RAM and reviewing your login items
  5. Repeat the process every month or so.

While following the above method of optimizing your Mac with CleanMyMac X is enough to remove any unnecessary clutter, the app’s sidebar menu offers even more options for increasing the speed of your Mac as well as a handy uninstaller for quick and thorough uninstallations of apps you don’t need anymore.

Microsoft Office Mac

Ultimately, there are a number of ways to get Microsoft Office to run smoothly again. And although it’s entirely possible to do most of the cleanup manually, using an app like CleanMyMac X is a much faster and easier way to get rid of junk and ensure that your Mac is performing at top speed.