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Applies to:Office for Mac

This article is for IT administrators and discusses frequently asked questions about the availability of Office from the Mac App Store, and the differences between downloading and distributing Office apps directly from Microsoft.

Starting in January 2019, the following Office applications are available for download from the Mac App Store:

Jul 05, 2007  MS Word 2002,Windows XP, Dell XPS 400, 2 Gig Ram, 2 Gig Processor Hello, thanks for your help and here is the problem: MS Word or Excel 'documents' take about 10 seconds to open. During the process of opening the file, your Office program tries to add the file name and the path information of the file that you are trying to open to the Windows recent file list. Because the network location (path) does not now exist, the Office program may run slowly and may appear to stop responding (hang). May 08, 2017  Fixing Problems with Starting Microsoft Office Word, Excel, PowerPoint 2016 Opening Slow Document Please watch: 'How to fix all sound problems of windows 7, 8, 8 1 and 10. Both running Office 365. I need it to open on the personal computer, Mac Book, as it is not a work document. The issue is that the hyperlinks do not take me to the worksheets when it's opened on the Mac, it just let's me click the cell and takes me to another cell in the same document. Jan 19, 2019  If you need help with a slow Mac running a Mac operating system, please be prepared to answer these questions, or find out how to get the answer to these questions. Etrecheck, a software written by one of our fellow contributors, is a software that has been useful in.

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft OneNote*
  • Microsoft OneDrive*

Aug 24, 2015 I open one of the Office apps (Word in my case) and signed out completely from Office 365 and OneCloud (I have a personal account as well as an Office 365 OnceCloud account). I closed Word (no Office apps are now open). I opened Keychain Access, searched for any entries in Keychain with the word 'microsoft' in it.

* These apps were also available from the Mac App Store in previous years.

What version of Office is available from the Mac App Store?

The Office apps available from the Mac App Store provide the very latest production version of Office on the Mac. Word, Excel, PowerPoint, and Outlook require an Office 365 subscription to activate. OneNote and OneDrive do not require an Office 365 subscription, but some premium features may require an Office 365 subscription. All apps are compatible with Office 365 subscription plans, such as Office 365 A3, Office 365 A5, Office 365 Enterprise E3, Office 365 Enterprise E5, and Office 365 ProPlus.

Note

Some Office 365 subscriptions don't include access to downloadable Office apps. For example, the Office 365 A1, Office 365 Enterprise E1, and Office 365 F1 plans. For more information, see Office 365 plans.

Can I use apps from the Mac App Store with my Volume License?

No. Perpetual licenses, including Office 2019 and Office 2016, are not supported with Office apps available from the Mac App Store. The Volume License (VL) Serializer is not compatible with these apps. Attempts to use a perpetual license with Mac App Store apps will cause the apps to enter reduced functionality mode.

How do I deploy Office apps from the Mac App Store to computers in my organization?

You need an enterprise mobility management (EMM) tool that supports either Apple's Volume Purchase Program (VPP), Apple Business Manager, or Apple School Manager. For example, Jamf Pro is compatible with these programs and can be used to deploy Office apps. Office supports managed distribution, which allows your Mobile Device Management (MDM) server to install Office even when the user does not have an Apple ID. Office apps cannot be distributed through redeemable codes.

While a consumer may acquire Office through the Mac App Store as a bundle with a single-click download, IT admins will need to deploy the individual apps.

When deployed through the Mac App Store, does Office behave differently, or provide less functionality?

Word, Excel, PowerPoint, Outlook, and OneNote provide the same end-user functionality regardless of how it is deployed. IT admins have traditionally deployed Office from Microsoft's Content Delivery Network (CDN), but now have the option of deploying from the Mac App Store.

The OneDrive app, when acquired from Microsoft's CDN, offers IT admins more deployment flexibility such as pre-enabling icon overlays and system access. When acquired from the Mac App Store, users will see additional prompts to enable this functionality.

The Office builds available from the Mac App Store are production builds and are usually updated on a monthly basis. The Office Insider program is not supported through the Mac App Store. If you wish to use the Insider Slow or Fast channels, you should continue to install Office apps from the Microsoft CDN.

Microsoft Teams and Skype for Business are not available through the Mac App Store and must be deployed from the Microsoft CDN.

How do Office updates occur?

When Office apps are deployed through the Mac App Store, it is the sole responsibility of the App Store to keep those apps up-to-date. Conversely, apps deployed from Microsoft's CDN are updated through the Microsoft AutoUpdate (MAU) tool. Content caching services in macOS can be used (and is highly recommended) to optimize both the installation and update process of Office apps acquired through the Mac App Store.

The download size of monthly update packages is the same, regardless of whether the CDN or Mac App Store is used for deployment.

Can I convert an existing CDN-based Office installation to Mac App Store?

If a user launches the App Store app on their Mac, they may see that Office apps are available for download even though Office is already installed from Microsoft's CDN. Depending upon the currently installed Office build, and the build available in the Mac App Store, the existing app may or may not get overwritten. For example, if the build of Office currently installed is newer than what is available from the Mac App Store (such as an Insider build), it will not be overwritten if the user chooses to download the Mac App Store build.

There is no automated process for performing a CDN to Mac App Store conversion. Depending on your EMM's capabilities, you may be able to orchestrate the process through a script. The high-level steps for each Mac are as follows:

  • Close all Office apps
  • Remove the Office apps from the /Applications folder
  • Remove the Office entries from the keychain
  • Remove the Office package registrations (pkgutil --forget)
  • Trigger the MDM server to install the Office apps (such as jamf recon)

While CDN-based installations of Office can utilize the bandwidth-optimized suite installer, which is approximately 1.8 GB in size, the total size of the same apps when deployed through the Mac App Store is approximately 4 GB.

How can I tell if an Office app was downloaded from the Mac App Store?

  • Open Finder, and navigate to the Applications folder
  • Locate the Office app (such as Microsoft Outlook.app), control-click, and choose Show Package Contents
  • Navigate into the Contents folder
  • If a folder named _MASReceipt is present, the app was downloaded from the Mac App Store

How do I manage Office policies and preferences with apps downloaded from the Mac App Store?

Word, Excel, PowerPoint, Outlook, and OneNote offer the same policies and preferences as their CDN-based counterparts. IT admins do not need to alter existing Configuration Profiles as the bundle ID for each app is unchanged.

Using Microsoft Office On Mac

Note

Get microsoft silverlight for mac torrent. OneNote does use a different bundle ID, and different management controls are available depending on how you obtain the app. For more information, see Deploy and configure the new OneDrive sync client for Mac.

It is highly recommended that IT admins set the OfficeAutoSignIn value to TRUE in the com.microsoft.office preferences domain. For new installations from the Mac App Store, this preference will bypass the first run dialogs that ask users if they wish to purchase a new Office 365 subscription. This will mitigate calls to the help desk in commercial environments as users can only activate an existing subscription.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to open a file from a network location in one of the Microsoft Office programs such as PowerPoint 2003 , Excel 2003, Publisher 2003 or a later version of them, the Office program may run very slowly or may appear to stop responding (hang).

Cause

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This behavior may occur if the connection to the network location is lost during the time that your Office program is opening the file.

Workaround

Microsoft Office Slow To Open On Macbook Pro

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows.

To work around this behavior, add the EnableShellDataCaching value to the Microsoft Windows registry. To do this, follow these steps:

Microsoft Office Slow To Open On Mac Download

  1. Close your Office programs.

  2. Click Start, and then click Run.

  3. In the Open box, type regedit, and then click OK.

  4. Locate, and then click to select one of the following registry keys accordingly:

    • Office 365, Office 2019 and Office 2016:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonOpen Find

    • Office 2013:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0CommonOpen Find

    • Office 2010:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0CommonOpen Find

    • Office 2007:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0CommonOpen Find

    • Office 2003:

      HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0CommonOpen Find

  5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.

  6. Type EnableShellDataCaching, and then press ENTER.

  7. Right-click EnableShellDataCaching, and then click Modify.

  8. In the Value data box, type 1, and then click OK.

    Note

    Any non-zero number in the Value data box will turn on caching. A zero number or blank (default) will turn off caching.

  9. On the File menu, click Exit to quit Registry Editor.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.

More information

This situation may occur after you click Open in the Open dialog box (on the File menu, click Open) to open a file from a network location (for example, a network server). During the process of opening the file, you lose your network connection or the network location that contains the file that you are trying to open goes down. During the process of opening the file, your Office program tries to add the file name and the path information of the file that you are trying to open to the Windows recent file list. Because the network location (path) does not now exist, the Office program may run slowly and may appear to stop responding (hang).

Note

Microsoft Office Slow To Open On Mac Drive

This situation may also occur if your connection to your network is slow because your Office program has to make multiple queries to the network to obtain the correct file information.